If your legal name has changed, please submit documentation verifying the change (i.e., court order, marriage certificate, divorce decree).

We want to protect your privacy. To ensure we are speaking to an authorized party, we are required to verify each caller's identity. To allow someone not on the contract to discuss your account, you must authorize that person and note what access they will have to your account (i.e., only to make payments or full authorization).

Call (888) 777-4205 and follow the prompts on our automated system, or speak to a customer service representative during normal business hours. If you need a written or fax payoff quote, please request by phone during normal business hours.

1. If you registered your account online, you may sign in to view payment dates and amounts.  Please allow 24 hours for the system to update information.
2. Call (888) 777-4205 to use our automated system or speak with a customer service representative during normal business hours.

1. Payment coupon booklet:  update information on the back of your payment coupon
2. Send us a signed letter with updated information
3. Contact us at (888) 777-4205
4. If moving to a different state, you may be required to register your vehicle in the new state.  If you need assistance, please contact the Title Department at (800) 622-7605 during normal business hours.

Customer service representatives are available by phone at (888) 777-4205, Monday through Friday from 8 AM - 5 PM (Central time) and Saturday from 8 AM - 12 PM, excluding holidays.

US Mail - click here for a list, or mail payment to Nationwide, Post Office Box 139, Elgin, IL 60121

Overnight/Expedited service: 890 N. State Street, Suite 100, Elgin, IL 60123

1. Automatic Payment Plan - recurring ACH payments will post on your payment due date - it's free. Print the form for the company on your contract - Click here.
2. Mail to Nationwide, Post Office Box 139, Elgin, IL 60121
3. By phone - call (888) 777-4205
4. Western Union Quick Collect - code city = Beverly, IL
5. Pay online - Nationwide Payment Center
6. In person at the following offices:

Elgin, IL:  890 North State Street, Elgin, IL 60123